Shipping policy

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. Delivery within the Philippines generally takes 1–3 business days for Metro Manila, 3–7 business days for Luzon, and 5–10 business days for Visayas and Mindanao, although these are estimates and may be affected by courier operations, severe weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control. Shipping fees are calculated and displayed at checkout. Customers are responsible for providing a complete and accurate delivery address and reachable phone number; additional charges may apply for redelivery caused by incorrect information, refusal, or unsuccessful delivery attempts. Tracking information will be provided once the order has been dispatched. For delayed, lost, damaged, or incorrect deliveries, please contact us promptly so we can coordinate with the courier and provide the appropriate remedy in accordance with applicable Philippine consumer laws. DTI guidance emphasizes honoring stated delivery estimates, providing delivery-status information, and preserving consumer remedies for loss or nonconforming goods.